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Delivery policy
A. DELIVERY
1. Estimated delivery & pick-up
| Region | Delivery time (except Sundays, Holidays, Tet) |
| Inner city of Dak Lak province | 1-2 days |
| Ho Chi Minh City | 1-3 days |
| Region Region South | 3 – 5 days |
| Central Region | 3 – 5 days |
| Northern Region | 5-7 days |
Delivery time will start from when your order is successfully confirmed.
2. List of provinces
| Inner city of Dak Lak province | Buon Ma Thuot city, districts of Dak Lak province |
| Southern region | Ho Chi Minh City, An Giang, Binh Duong, Binh Phuoc, Ba Ria – Vung Tau, Bac Lieu, Ben Tre, Ca Mau, Can Tho, Dong Nai, Dong Thap, Hau Giang, Kien Giang, Long An, Soc Trang, Tay Ninh, Tien Giang, Tra Vinh, Vinh Long. |
| Central region | Da Nang, Dak Nong, Binh Dinh, Gia Lai, Phu Yen, Quang Nam, Quang Ngai, Khanh Hoa, Ninh Thuan, Binh Thuan, Lam Dong. |
| Northern region | Hanoi, Hai Phong, Bac Ninh, Bac Kan, Bac Giang, Dien Bien, Cao Bang, Ha Giang, Ha Nam, Ha Tinh, Hai Duong, Hoa Binh, Hung Yen, Lao Cai, Lang Son, Lai Chau, Nam Dinh, Nghe An, Ninh Binh, Phu Tho, Quang Ninh, Son La, Thai Nguyen, Thai Binh, Thanh Hoa, Tuyen Quang, Vinh Phuc, Yen Bai. |
3. Shipping fee by area
| Region | Shipping fee (VND) |
| Dak Lak – inner city | 16,500 |
| Southern region | 30,000 |
| Central region | 30,000 |
| Northern region | 30,000 |
*** Note: We offer free shipping for:
– Inner city orders to buy any product from 1 kg or more.
– Nationwide orders valued at over 500,000 VND.
B. DELIVERY INFORMATION
Aeroco Coffee’s shipping partners will contact you before delivery. You can schedule the delivery most convenient for you by writing in the notes when you place your order or contacting our customer service for the best support. In case the order has not been successfully delivered to you for the first time, we will contact you to deliver the goods to you.